Make Their Day

Time flies when you’re having fun! It’s been 20 years since our award-winning video, FISH!, introduced The FISH! Philosophy to the world. Over the next year, we’ll celebrate…

Gratitude isn’t just for Thanksgiving anymore. Research shows people who regularly acknowledge and reflect on what they are thankful for are happier and healthier. In a study of…

“Can we talk?” It’s a critical question in every workplace. Whatever the subject, how we communicate builds trust or tears it down. Sometimes, when we have territorial spats…

Listening makes real communication possible. In a workplace that values listening, people feel safer to suggest creative ideas and bring up problems that need to be addressed. Information…

One of the biggest motivational theories in business is “authenticity.” After centuries of simply hiring people to complete tasks, organizations are now inviting candidates to bring more of…

High-performing organizations invite people to bring their “whole selves” to work. That means all their passion, personality, joy, excitement and creativity. It also means their grief and fears.…

Mindfulness has been getting a lot of people’s attention lately. That’s good, because mindfulness is about paying attention. It’s the intentional practice of living in the present, aware…

Presidential elections and uncomfortable holiday gatherings aside, disagreement is a normal part of life. How you deal with those disagreements makes a big difference in preserving relationships and…

Summer is time for home improvement. One of our colleagues related how one employee used The FISH! Philosophy to turn a routine shopping excursion into a memorable customer…