Ask team members to recall a time a coworker made a hard day easier, then identify what that person did and what changed. The conversation gives the team a practical behavior to try rather than an abstract definition to memorize.
How do you run the activity?
Give everyone a few quiet minutes to think of a specific moment, such as a teammate explaining a confusing task, covering a handoff, or noticing that someone needed help. Invite people to share only what they are comfortable sharing, then ask what made the action useful and how it affected the work.
With Play, the discussion has room for curiosity and experimentation. It can stay simple: the team might practice one helpful behavior for a week, such as asking before offering advice or leaving a clearer shift note, then talk about what they noticed.
Try these steps:
1. Ask each person to think of one moment when a coworker helped on a difficult day.
2. Invite a few examples and name the specific actions involved.
3. Choose one small behavior the team wants to practice.
4. Revisit it later and discuss what changed or what the team learned.
There is no need to force a dramatic story or a high-energy game. A respectful conversation and a small experiment are enough to begin.
Questions like this one, and many more about the FISH! practices, are explored in the FISH! Philosophy upgraded trial, which gives your team 30 days of access to the FISH! film and its digital guides.
