relationships

“Can we talk?” It’s a critical question in every workplace. Whatever the subject, how we communicate builds trust or tears it down. Sometimes, when we have territorial spats…

Listening makes real communication possible. In a workplace that values listening, people feel safer to suggest creative ideas and bring up problems that need to be addressed. Information…

Accomplished. Entitled. Ambitious. Impatient. Compassionate. Self-centered. Team-oriented. Job jumpers. These are some of the wide range of terms used to describe Millennials. Born between 1982 and 2004, Millennials…

High-performing organizations invite people to bring their “whole selves” to work. That means all their passion, personality, joy, excitement and creativity. It also means their grief and fears.…

“Stop and smell the roses” is more than a good reminder. It’s good science. Our brains use more neurons to detect negative experiences than positive, and install them…

Human beings don’t like change. The familiar feels comfortable, even if it prevents us from moving forward. I recently found a classic Harvard Business Review article by Paul Lawrence that…

Presidential elections and uncomfortable holiday gatherings aside, disagreement is a normal part of life. How you deal with those disagreements makes a big difference in preserving relationships and…

The director of organizational development for a large corporation shared the following story with us: “Recently we were in a brainstorming meeting. The ideas were coming fast and…