For decades, "shareholder value" has been touted as the guiding star of business strategy. The idea, championed by economists like Milton Friedman, suggests that companies exist primarily to maximize returns for their shareholders. On the surface, this approach seems logical—after all, shareholders ...

Improving customer service scores isn't just about better training or implementing new technologies—it's deeply rooted in the happiness and well-being of your employees. Studies have consistently shown that happier employees provide better customer service, leading to higher customer satisfaction ...

How to Have More Fun at Work Creating a fun and engaging work environment isn't just about adding a ping-pong table in the break room or organizing occasional team outings. It's about fostering a culture where joy, energy, and connection are part of everyday work life. The FISH! Philosophy provides ...

As AI revolutionizes the workplace, fostering team engagement and developing essential skills have never been more crucial. According to the World Economic Forum's Future of Jobs Report 2023, the top five skills gaining importance are creative thinking, analytical thinking, technological literacy, ...

In today's interconnected global economy, the importance of teamwork has become increasingly apparent. A study highlighted by the Harvard Business Review notes a 50% increase in time spent on collaborative activities over the last two decades. This shift underscores the need for effective teamwork, ...

In the bustling rhythm of the modern workplace, finding moments to step away from the screens and stretch our legs can be a rarity. Yet, there’s an incredibly simple, profoundly effective tool for boosting your workday that might just be hiding in plain sight. Taking a walk with a coworker isn’t ...

Conquer Drama by Choosing Your Attitude

By Rebecca Cianci

Inspire Vision and Commitment in Every Situation Leadership is more than holding a position of authority. Regardless of the external circumstances, leaders are called to inspire, motivate, and guide their teams with passion and vision.

One of the biggest workforce challenges facing the education and public service industries is employee recruitment and retention. A big reason: lower compensation compared to the private sector. With inflation at its highest point in several decades, it’s harder for public servants to make a ...

Mindfulness is essential in today's fast-paced, information-rich work environment. It's about being fully present and aware, both internally and externally. But achieving this state isn't as straightforward as it seems, with many of us often distracted by past or future thoughts. Here's how to ...

Welcome to another exciting dive into the FISH! Philosophy, where we believe in the power of choosing your attitude. Just like a captain steers a ship, you have the helm of your attitude. But how do you navigate through the choppy waters of daily life while maintaining a positive outlook? Here are ...