My friend Bob once stopped at a fast-food restaurant and placed an order that came with a cookie. The server responded, “And would you like a cookie with that?” The next time Bob returned to the restaurant, he placed the same order, cookie included, with a different server. Again the server ...

From a FISH! Fan, Larry Alexander, OD FAAO:

Actuant Electrical, Lumberton, NC

Excerpt from the book: Schools of FISH!

The director of organizational development for a large corporation shared the following story with us:

A client who teaches at a university told a story that a teacher, who is a doctoral student in his class on educational leadership, told to their class last week as an example of how FISH! has influenced her. She teaches in an economically depressed rural area. Last month one of her students didn’t ...

Mary Henderson of Providence Everett Health System tells this story to help nurses see new possibilities in their work through The FISH! Philosophy:

One of the important takeaways for leaders from the FISH! For Leaders video series is that their employee’s mistakes can actually be opportunities to build relationships and trust. After Kathleen Flynn, a location Director for PSA Healthcare, attended a three-day FISH! For Leaders retreat, she ...