Your brain loves to make life easy. So it hard-wires your frequent actions and thoughts into habits. That saves you time when performing everyday routines. But it makes it difficult to replace habits you know aren’t helpful, like overreacting in certain situations or fighting every change.

Your organization’s most important source of energy doesn’t come from the local power company. It comes from your relationships.

“Stop and smell the roses” is more than a good reminder. It’s good science.

Human beings don’t like change. The familiar feels comfortable, even if it prevents us from moving forward. I recently found a classic Harvard Business Review article by Paul Lawrence that explored why we resist change—and what we can do about it.

A few weeks ago the ChartHouse Learning staff gathered to talk about The FISH! Philosophy. We know the four practices well; it’s the foundation of our training programs and events. But even familiar principles can become stale if you don’t revisit and recommit to them.

Presidential elections and uncomfortable holiday gatherings aside, disagreement is a normal part of life. How you deal with those disagreements makes a big difference in preserving relationships and improving teamwork and trust at work. Here are a few thoughts through the lens of The FISH! ...

Welcome to Part 3 of our three-blog series on things you may not know about The FISH! Philosophy. Last week we revealed that what you “leave in the car” when you go into work each day can help you find new happiness and success at work. Here’s another little-known fact about FISH! and how it can ...

Welcome to Part 2 of our three-blog series on things you may not know about The FISH! Philosophy. Last week we revealed how Pike Place Fish Market became World Famous by focusing on “being” rather than “doing.” Here’s another little-known fact about FISH! and how it can help you at work:

You may know FISH! is an amazing training film, and that our FISH! Philosophy learning programs are used by organizations around the world. You may know FISH! was inspired by the Pike Place Fish Market in Seattle. But here are some things you may not know. For the next three weeks we’ll reveal one ...

According to the Harvard Business Review, people spend 50% more time in “collaborative activities” than they did 20 years ago. That’s not surprising, given the increasing complexity of doing business in a global economy. As a result many organizations and university researchers are trying to help ...

It all starts with relationships. Another school year is approaching. What’s on your classroom management “to-do” list?

Summer is time for home improvement. One of our colleagues related how one employee used The FISH! Philosophy to turn a routine shopping excursion into a memorable customer service experience: