Listening

If you are leading an organization in times of difficulty, you need an extra spark to keep your head up. The requirement for you to be the chief…

There’s no denying it. We live in a different world than the one we lived in just weeks ago. Businesses worldwide have been affected in ways that are…

Looking for better teamwork and performance? Try empathy. Empathy is the ability—and willingness to try—to understand the feelings of others. It means seeing their point of view, not…

Human beings, like all animals in communities, are wired to feel what people around them are feeling. It’s an evolutionary trait: When a cave dweller anticipated a threat,…

“Was that a stuffed fish flying through the air?” Todd Wilkins couldn’t believe what he was seeing. Todd was in Children’s Memorial Hospital (now Lurie Children’s Hospital) in…

“Can we talk?” It’s a critical question in every workplace. Whatever the subject, how we communicate builds trust or tears it down. Sometimes, when we have territorial spats…

Listening makes real communication possible. In a workplace that values listening, people feel safer to suggest creative ideas and bring up problems that need to be addressed. Information…

Your brain loves to make life easy. So it hard-wires your frequent actions and thoughts into habits. That saves you time when performing everyday routines. But it makes…

Proactive best practices for “Be There” leadership. Lessons via our own FISH! Philosophy Speaker Deena Ebbert aka Propellergirl. I dig the “Back to School” vibe. A crisp page, a…